Mike Tyson once said, "Everyone has a plan until they get punched in the mouth." In business, that punch usually comes in the form of a disruption you assumed you were ready for. It might be a failed backup, an unexpected outage or a security incident that exposes a weakness nobody knew existed. That's the thing about assumptions. They feel like facts right up until they're tested. Here are four that regularly catch businesses off guard. Assumption #1: 'We're backed

You’re getting ready for a party and you want that one jacket that fits perfectly and makes you feel confident. But when you open your closet, you can’t find it because it’s buried under too many other things. So, you do what feels easiest. You buy another jacket. It solves the immediate problem, but it doesn’t fix the root cause — the mess in your closet. Businesses often face the same dilemma when thinking about their return on investment (ROI) in technology. When eff