Privacy Policy

Last Modified: December 23, 2023

A LEGAL DISCLAIMER

Thank you for choosing MWL Technology, LLC as your trusted Managed Service Provider (MSP). At MWL, we are committed to protecting your privacy and ensuring the security of your sensitive information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in the course of providing cloud services, business continuity, disaster recovery and website utilization.

INFORMATION WE COLLECT

We may collect various types of information, including but not limited to:

Personal Information: Names, contact details, and other identifiers necessary for providing our services.
Business Information: Data related to your business operations, IT infrastructure, and Sage 300 consulting requirements which is obtained by you giving us information by filing out forms on our website or by corresponding with us by phone, email, fax, or social media.
Technical Information: Data related to your use of our cloud services, network management, network assessments and business continuity/disaster recovery solutions.

How We Use Your Information: We use the collected information for the following purposes:

To provide and maintain our services, including cloud services, business continuity, disaster recovery, network management, and Sage 300 consulting.
To communicate with you regarding service updates, maintenance, and relevant information.
To personalize and enhance your experience with our services.

With regard to each of your visits to mwltec.com (our website) we may automatically collect the following information:

technical information, including the IP address, used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types, and versions, operating system, and platform.
information about your visit, including the URL clickstream to and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Data Security: We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. This includes encryption, access controls, and regular security audits.

Disclosure of Information: We may share your information with trusted third-party service providers who assist us in delivering our services. We do not sell or lease your personal or business information to third parties for marketing purposes.

Retention of Data: We retain your data only as long as necessary for the purposes outlined in this Privacy Policy. When your data is no longer required, it will be securely deleted or anonymized.

Your Rights: You have the right to access, correct, or delete your personal information. If you have any concerns about the accuracy of your data or wish to exercise your rights, please contact us at info@mwltec.com.

Updates to Privacy Policy: We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

By using our services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at info@mwltec.com.

Thank you for entrusting MWL Technology, LLC with your managed service’s needs. Your privacy is our priority.