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Co-managed IT

Co-managed IT, also known as co-managed services or co-managed IT support, is a collaborative approach where an organization partners with an external Managed Service Provider (MSP) to share the responsibility of managing and supporting its IT infrastructure. This model is particularly beneficial for organizations with poor resource allocations, limited in-house IT capabilities, or those looking to augment their existing IT staff.​

Are You Ready?

  • Organizations lacking specialized IT skills can leverage the expertise of the co-managed IT provider. This ensures access to a broader skill set, covering various technologies and best practices.

    Help Where You Need It

  • Co-managed IT allows organizations to scale their IT support based on fluctuating needs. Whether facing increased workloads or specific projects, the external partner can provide additional resources as required.

    Additional Resources at the ready

  • Co-managed IT providers often offer around-the-clock support and monitoring services. This is particularly valuable for organizations with limited internal resources, ensuring continuous system availability and rapid issue resolution.

    Monitoring and Reporting

  • Co-managed IT providers bring strategic insights and planning capabilities. They can assist in aligning IT strategies with business objectives, helping organizations make informed decisions for their technology investments.

    Planning and Insights

  • For organizations struggling with poor resource allocations, co-managed IT offers a cost-effective solution. Instead of hiring and training new staff, they can share the cost of experienced professionals with the MSP.

    Value-add solution

Benefits of having MWL as your Co-Managed IT partner

Proactive Resolutions

With proactive monitoring and maintenance, co-managed IT providers can identify and address potential issues before they escalate. This prevents downtime and minimizes the impact on daily operations.

Security Enhancements

Cybersecurity is a critical concern for organizations with poor resource allocations. Co-managed IT providers can enhance security measures, implement best practices, and stay vigilant against evolving threats, bolstering the organization's overall security posture.

Advanced Technologies

Co-managed IT providers often have access to cutting-edge technologies and tools. This ensures that organizations can leverage the latest solutions without the burden of researching, acquiring, and managing them internally.

Project Implementation

Co-managed IT providers can assist in the rapid implementation of IT projects, whether it's deploying new technologies, migrating to the cloud, or upgrading infrastructure. This accelerates time-to-value for technology initiatives.

What's Included

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